Shipping policy
Shipping Policy – Skyview Outdoors
We ship orders from Surrey, British Columbia, Canada.
Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your location, order size, and shipping method selected.
Delivery Time
Estimated delivery times after shipping:
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British Columbia: 1–3 business days
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Rest of Canada: 3–7 business days
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Remote or rural areas: may take longer
Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.
Carriers
We ship using reputable carriers such as Canada Post, Purolator, UPS, or FedEx, depending on the order size and destination.
Order Tracking
Once your order ships, tracking details will be sent to the email address provided at checkout.
Local Pickup
Local pickup may be available at our Surrey, BC location. If available, this option will appear at checkout.
Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact us as soon as possible at sales@skyviewcamping.com
or (604) 580-3777, and we’ll be happy to help.